Privacy Policy
Casa Isadora Cave House is owned by Morag MacDonald and family.
Did you know?
There is a law all about cookies? They also have details of the rules for something called GDPR or “General Data Protection Regulations”.
How we uses your information:
My basic rule of thumb is “how would I feel if my information was treated like that?” So whilst I do use contact details that you give me to send marketing information to you, I give you ways to unsubscribe if you wish. I don’t share your name and email details with anyone. My aim is to be ethical at all times.
If you send an email to me, or if you use the ‘contact’ page you may wonder what happens to your details. In both cases I see an email from you in my inbox. I will reply to that email, if a reply is needed.
What if you enquire about our accommodation? - In that case you go on my database and I will follow up with you as needed. I occasionally use email marketing, I will add you to my email list for my newsletter, if you have opted in, (I use MailChimp just now). If you don’t want emails from me in the future just tell me when you first contact me or unsubscribe when I send you an email – there is always an unsubscribe link.
What information is being collected?
I only get what you send me. Usually details like name/address/email address/phone number and of course things to do with your enquiry for a break in our cave.
Who is collecting it?
Me! But, if you make a reservation on my website, your information is passed to my through my website host Wix, providing us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. Sales are made through PayPal, they pass customer information to me so that I know who has bought what, and who to send things out to.
How is it collected?
There are a few ways that you can get in to “my system”. You might phone me. You might email me. You might use my contact form. You might register to receive our newsletter emails. You might fill in a form on another website that then sends me information. In each case I only collect what you give me. That’s usually details of your holiday. Your personal information will be securly saved in line with Spanish Law.
Why is it being collected?
I keep data simply to help me to help you. If I didn’t have your phone number/name/address I couldn’t even contact you to talk about your holiday or answer an enquiry.
How will it be used?
I’ve covered this in “how is it collected” above. Essentially I keep everything on my (password protected) computer.
Who will it be shared with?
Nobody. Nearly. As I said in “who is collecting it” – if you enter an order on my client system that goes through my website service provider (Wix) and PayPall.
What will be the effect of this on the individuals concerned?
Well other than me doing a smoother job in answering your enquiry, I can’t think of one!
Is the intended use likely to cause individuals to object or complain?
I don't think so. If it were me I would expect my details to go into a system for any order I make. This is no different.
That’s the official stuff done.
As I say I try not to share details that you give to me with anyone else. I hate it when it happens to me and I will not sell/give your information away. If you do not want further contact with me please simply email me and I will take you off my list, or hit that unsubscribe link in the email.
Cookies
You have probably heard about cookies before. Like many other websites; Casa Isadora's website uses cookies. The ones we use are looked after by Google Analytics and Facebook. They are used to help us analyse how users use our site and/or telling me where they came from (was it a Facebook advert or a Google advert, for example). I use Facebook and Google for marketing and if you visit my website and have a Facebook user id they will know (somehow – don’t ask me!). It’s just like if you visit Amazon and look at a pair of shoes and they miraculously appear elsewhere. I may appear on Facebook if you come here!
The other cookies we use are MailChimp ones in our email campaigns so that we know if our emails are even being looked at. This information lets me know if you are interested in our content, or just a distant observer.
The only other time we gather your data is if you buy images from one of my galleries, see above.
But I do not like cookies!
That’s fine by us. We use cookies only to find out how people use our site. If you don’t want us to process your data anymore, please contact me at morag@documentaryimage .com or send us mail to: 116 Chesterfield Rd, St Andrews, Bristol, BS6 5DU.
If you want to, you can even turn them off. The site will still work. It’s fairly easy – even my Antivirus/Firewall software has a tool for turning cookies off.
Links to other sites
Of course, other sites that we have links to are not in our control and this privacy policy does not cover the links within this site that go elsewhere. Where you do find links on this site they have been put there because we think they may have something of use to you.
Privacy updates:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.